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Feedback and Complaints

Your opinion is important to us - please share your feedback!

How to give us feedback

You can tell us about your experiences with the Leipzig Immigration Office and your opinion very easily and, if you wish, anonymously using this contact form.

Your message will be processed by our complaints management team and answered within four weeks if you provide us with contact details for this purpose.

Write to us ...:

  • what you think is good,
  • what we can improve,
  • where you see points of criticism,
  • what you would like to complain about.

Important: this cannot be used to lodge a formal appeal

You cannot use the contact form on this page to lodge a formal appeal, such as an objection to a decision. If you wish to lodge a formal appeal, please refer to the information on legal remedies at the end of your decision. This is the letter in which you were informed of the decision. The information on legal remedies tells you where you need to go and what deadlines you need to observe.

Your message

Feedback and Complaints

Your opinion is important to us - please share your feedback!

How can we contact you for feedback?

Your message is important to us and we would like to answer you. You will receive a response from us within the next four weeks.

Note

It may be that our response is only possible using personal data. In this case, we cannot reply with a simple e-mail. In such cases, we prefer to reply by post. Please state your address for this purpose.

Note

Unfortunately, anonymous messages cannot be answered. Nevertheless, we look forward to your message!

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